Please read these terms carefully before using our services.
By requesting, booking, or using any delivery or courier service provided by Day 1 Courier Service LLC ("Company," "we," "our," or "us"), you ("Client," "Customer," or "you") agree to be bound by these Terms and Conditions in their entirety. If you do not agree, do not use our services.
These terms apply to all forms of service engagement including online quote requests, phone orders, email correspondence, and recurring contracts.
Day 1 Courier Service provides same-day delivery, rush/on-demand pickup, medical courier, scheduled routes, business/corporate delivery, and package & freight services throughout New Jersey, New York, Pennsylvania, and surrounding areas.
We reserve the right to refuse any shipment or service request at our sole discretion, without obligation to provide a reason.
The following items are strictly prohibited from shipment through Day 1 Courier Service:
The Client is solely responsible for:
The Client shall be fully and exclusively liable for any fines, penalties, forfeitures, legal fees, court costs, damages, and all other costs incurred by Day 1 Courier Service arising from the transport of prohibited, misdeclared, or illegal items. This liability survives termination of the service relationship.
The Client agrees to indemnify, defend, and hold harmless Day 1 Courier Service, its owners, employees, agents, and contractors from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to the Client's violation of these Terms, including the tender of prohibited items.
Day 1 Courier Service's total liability for any claim arising from a single shipment shall not exceed the lesser of: (a) the declared value of the shipment; or (b) $100.00, unless the Client has purchased additional declared value coverage in writing prior to pickup.
We are not liable for:
All quoted prices are estimates. Final pricing is based on actual route, package specifications, and service type. Payment is due upon receipt of invoice unless a net-term agreement has been established in writing.
Accounts more than 30 days past due may be subject to a 1.5% monthly late fee. The Company reserves the right to withhold services for past-due accounts.
If you enter into a Scheduled / Recurring Route arrangement with Day 1 Courier Service, the following additional terms apply in addition to the Payment Terms in Section 6 above.
By enrolling in a Scheduled / Recurring Route service, you expressly authorize Day 1 Courier Service LLC to invoice you on a recurring basis at the agreed-upon interval (e.g., weekly, bi-weekly, or monthly) as specified in your service confirmation. Invoices are generated automatically at the start of each billing cycle and payment is due within fifteen (15) days of each invoice date. Recurring billing will continue until you cancel in accordance with the cancellation terms below.
You may cancel a Recurring Route service by providing no less than seven (7) business days' written notice prior to the next billing cycle start date, submitted via email to [email protected]. You remain responsible for all invoices issued prior to the effective cancellation date.
We reserve the right to adjust your recurring rate with no less than 30 calendar days' advance written notice sent to your email address on file. Your continued use of the Recurring Route service after the effective date of a rate change constitutes acceptance of the revised rate. If you do not accept the adjusted rate, you may cancel per the cancellation terms above without penalty on future billing cycles.
If a recurring invoice is not paid within the applicable payment period, we reserve the right to suspend the Recurring Route service immediately upon written notice until all outstanding balances are resolved, in addition to the late fees set forth in Section 6.
Complete terms governing Scheduled / Recurring Route services are set forth in Addendum A to the Day 1 Courier Service Agreement, which is provided at enrollment and must be executed prior to commencement of Recurring Services. In the event of any conflict between this section and Addendum A, Addendum A shall control.
Claims for loss or damage must be reported within 24 hours of delivery (or scheduled delivery date). Claims not reported within this window may be denied. The Company will investigate all claims in good faith and respond within 10 business days.
We primarily serve New Jersey, New York, and Pennsylvania. Service to other areas is available by arrangement. We reserve the right to refuse service to any Client or location at our sole discretion, including but not limited to locations deemed unsafe for our drivers.
We treat all Client information and shipment details as confidential. We will not disclose such information to third parties except as required by law, court order, or to complete the delivery (e.g., sharing recipient information with our drivers).
Both parties agree to comply with all applicable federal, state, and local laws and regulations. Day 1 Courier Service cooperates fully with law enforcement. We will report suspected illegal activity and are required by law to assist in investigations involving our services.
We reserve the right to modify these Terms at any time. Updated terms will be posted at day1courierservice.com/terms.html. Continued use of our services following any update constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws of the State of New Jersey, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in Middlesex County, New Jersey, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
Questions about these Terms? Contact us at:
Note: These Terms & Conditions were last updated on October 9, 2026. Day 1 Courier Service recommends that all clients review these terms periodically. This document does not constitute legal advice. Consult a licensed attorney for legal counsel specific to your situation.